Jake Conkling is the Owner of Spencerport Insurance Agency. Jake spent 20 years prior to owning his agency working in the insurance industry. Specifically Jake worked as a liaison between retail insurance offices and the insurance provider. He covered a large territory, which included Rochester. Jake made the decision to purchase Spencerport Insurance in 2016. One of the key influences in Jake's motivation to help the consumers directly with their insurance needs is after his in-laws experienced a terrible loss. His in-laws parents home tragically caught on fire. They did not realize that their policy was inadequate until after they lost their home and most all their belongings. Jake's father in-law is a disabled vet and seeing them lose so much of their home and property with inadequate insurance left a mark on Jake. Since experiencing this tragedy Jake is ultra passionate to help others not face this unnecessary loss. As a husband and a Dad, Jake truly enjoys working in the Spencerport community. He finds Spencerport to be such a unique town, rich in pride and love for their community, schools and businesses. He was overwhelmed by the support when he took the reigns at Spencerport Insurance. Jake is very appreciative of his staffs knowledge, experience and their loyalty in helping others. He tries to show them his gratitude by closing early on some Fridays, treating them to lunch and extending them leadership roles when working with their customers. Jake is an avid camper. He loves spending weekends in the summer with his family at their campground. In the fall and winter he is actively involved with his daughters dance, sports activities and skiing.
Tania has been in the insurance field for 9 years and has worked the restaurant management industry previously. What Tania most enjoys about her job is getting to know her clients and helping them discover their insurance needs. One of her favorite aspects of her position at Spencerport Insurance is that she gets to bring back the business of insurance to a face-to-face and personal experience. Tania prides herself on her very flexible schedule to meed the needs of her clients. She works from both the office and visits her customers right at their home or workplace to help accommodate their busy schedule. She finds fulfillment in her ability to educate them on various options in their policies and teaching them about coverage. She often finds that people rarely read or understand their own policies. So she takes the time to help Spencerport Insurance customers understand exactly what they are getting. In Tania's free time she enjoys spending time with her grandson and going camping.
Kelley does a little bit of everything! She helps advise clients on both commercial and personal insurance needs. Kelley brings 26 years of insurance experience to Spencerport Insurance. She has a vast amount of knowledge and expertise, which she uses to help others. Kelley's favorite part of her job is meeting new people who come to Spencerport Insurance looking for help to find the right insurance for their family or business. She finds a lot of satisfaction in her job when she gets to know her clients and help solve their insurance needs. Kelley loves the atmosphere at Spencerport Insurance. Her boss and co-workers help provide a family like setting it makes going to work a joy. Kelley is from the Hamlin area and a graduate of Brockport. Her husband and 3 boys are very active in the local hockey scene. When Kelley isn't working or cheering on her hockey family she loves to read in her spare time.
Shawna has been working as a commercial lines insurance specialist since 2008. She is a welcome addition to our growing support staff and looks forward to assisting new and old commercial customers. She has 3 fur babies; a blue heeler named Holley and two cats named Olive and Beef. In her spare time, she enjoys being a part of her husband’s drag racing team and spending time with their friends at the track.
Sherry is a Customer Service Representative and a designated ACSR representative. She works with new customers in finding the right fit for their insurance needs as well as working with the existing customers by reviewing their policies. When reviewing the policies she looks for ways to provide affordable recommendations to help maximize their coverage and benefits. Sherry is extremely knowledgeable in insurance as she brings 35 years experience in the insurance industry to Spencerport Insurance. Right after high school Sherry began her career in the insurance field and has been at Spencerport Insurance for nearly 2 years. Sherry was born and raised in the Kendall area. She enjoys working in Spencerport and the small quaint town feel. She feels especially fortunate to have an amazing boss and co-workers in her office! In her free time Sherry loves spending time with her family especially her grandchildren! She is also an avid bird watcher and gardener.
Alison has been in the Insurance Industry since 1984. She is a licensed agent for both Personal and Commercial Insurance. Alison enjoys working in an industry that is constantly changing. “Its always fun to learn new things and share with our customers”. “Insurance is not easy to understand and I enjoy the challenges of the industry and trying to convey it to customers.” “ Working with our employees and customers is the best part of my job.”
Alison resides with her husband and loves animals, travel, gardening, and reading.
Jenelle is the newest addition to the Spencerport Insurance Agency. Even though she is new to the agency she carries 15 years of insurance knowledge. She received her CISR designation in 2012. Jenelle prides herself in looking at client’s accounts and making sure they have the right coverages for their individual’s needs. When Jenelle isn’t at the agency working for you, she is proudly a Girl Scout Leader for two of her three daughters. Jenelle also enjoys camping with her family.